Jobs: Box Office Staff

Overview

Box Office Staff manage ticketing, admissions, and front-of-house guest interactions, supporting efficient entry flow and coordination with Door Staff, Promoter Representatives, and Management

Key Responsibilities

  • Sell, reprint, and manage tickets through AXS systems
  • Process guest lists, will call, and special admissions
  • Coordinate with Door Staff, Managers, and Promoter Reps during high-volume and sell-out situations
  • Communicate clearly with Ticket Takers to manage entry flow
  • Handle cash and provide change for staff as needed
  • Serve as a primary guest resource, escalating issues when necessary
  • Support front-of-house needs (lost & found, coat check, merch, accommodations)
  • Complete closing tasks and communicate updates to management

Qualifications

  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced, high-volume environment
  • Accuracy in cash handling and guest list management
  • Strong teamwork and cross-department coordination
If qualified, please submit an email request to humanresources@first-avenue.com to express your interest.